Delivery Policy
Last updated June 2026
ThumbnailGPT is a fully digital service. There are no physical products and nothing is shipped.
Instant digital delivery
Credits are added to your account as soon as your payment is confirmed (via our verified payment webhook). Generated thumbnails are delivered instantly inside the app: once a render completes, you can preview and download the 1280×720 image immediately. Titles are generated on demand, for free, with no wait.
No physical shipping
Because everything is delivered electronically through your account, there are no shipping charges, shipping addresses, or delivery timelines for physical goods.
Support
If a credit or download does not appear as expected, email support@thethumbnailgpt.com and we will sort it out quickly.